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Battery and sensor issues

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‎03-07-2018 20:08 - last edited on ‎03-08-2018 03:19 by Moderator Alum

‎03-07-2018 20:08 - last edited on ‎03-08-2018 03:19 by Moderator Alum

Just recently my Blaze has being dying after a day or two of use and I have noticed that the green lights on the back won’t turn off. I was curious if anyone has had these issues? If so, how did you solve it?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎03-07-2018 20:14

‎03-07-2018 20:14

Also, my app shows that my Fitbit has a full charge all the time, even when it is almost dead

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‎03-08-2018 03:21

In response to Laceyrobinson84

‎03-08-2018 03:21

A warm welcome to the Community @Laceyrobinson84.

 

If you are having issues with your Blaze battery life, I recommend taking a look at this post and follow the instructions provided there. About the heart rate sensor, do you have this option on? If you do, I recommend swiping to settings from your tracker and change this to "Auto" or "Off".

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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