Battery and vibration issues

[BUBG]

My Blaze went crazy and would not stop vibrating for about a day and half. It would be constant I turned it off and back on still the same. I let it die and recharged it 2 times and finally it stopped vibrating. That was 2 weeks ago.

I got my Blaze in Dec. for Xmas. Now the battery only keep a charge for about 6 hrs or less. I charge it and it will only take about an half hour to charge. I have also charged it over night and still only about 6 hr. Before this it would last a good week. What can I do or can I get a new one?  It's only 6 months old so I'm hoping some thing can be done.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to welcome you @BUBG.

Thanks for troubleshooting this by yourself. I am glad to hear that the vibration issue has been resolved. Now about the battery, I recommend taking a look at this post and follow the instructions provided there.

I hope this helps, let me know the outcome. 

[BUBG]

I have seen that post and have tried that. This weekend I couldn't even wear it because it only lasted about 2 hrs from an overnight charge. It spends more time on the charger then on my arm. 

Thank you and have a great day.

Moderator edit: removed personal info

[AlejandraFitbit]

Thanks for the information @BUBG.

Since the troubleshoot provided didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

Let me know if you need further assistance.