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Battery battery draining too quickly

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‎01-02-2020 03:45 - last edited on ‎01-10-2020 13:32 by Fitbit Moderator

‎01-02-2020 03:45 - last edited on ‎01-10-2020 13:32 by Fitbit Moderator

My blaze has been having issues lately noticed it wasn’t lasting very long before needing charged then one day there it went off and when I put it on charge it took about 2 days before it decided to come on. Now when it is on charge it can take about a day to charge and then lucky if it lasts a day????

 

 

Moderator edit: updated subject for clarity

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Accepted Solutions

‎01-10-2020 13:34

In response to Savage2067

‎01-10-2020 13:34

Hi there @Tamo78, welcome to the Community Forums. I'm sorry for the late response.

 

As per the description, it seems that it has insufficient power source. Where do you charge your tracker? Have you checked if by any chance the USB port or outlet is faulty? If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub. You can find more detailed information in the help article: Why isn't my Fitbit device's battery charging? 

 

Also, I'd like you to review the tips and recommendations provided in the article: Can I extend my Fitbit device's battery life?
 
As a friendly reminder, the following are some factors that have an impact on battery life and may cause your battery to drain more quickly:

 

  • Frequently checking the Fitbit app, which syncs your tracker
  • Frequently receiving notifications
  • Frequently checking your stats
  • Using Quick View. 

 

If you still believe your battery is not lasting as long as expected, we’d like you to do a battery test to see how long your battery lasts after a full charge. Please do the following:

 

  1. Disable the features that can impact battery life as described here.
  2. Fully charge your tracker.
  3. Sync your tracker 5-6 times a day. 
  4. Wear your tracker until it is fully depleted.

 

Hi @Savage2067 and @Tamo78, welcome here. I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 😉

 

Let me know how it goes, I'll be around and glad to further assist you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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3 REPLIES 3

‎01-02-2020 17:50

‎01-02-2020 17:50

Having the same issue any ideas on why? 

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‎01-02-2020 18:48

‎01-02-2020 18:48

Mine has been doing the same for last week barely get a few hours of it and it dies very frustrating 

Best Answer

‎01-10-2020 13:34

In response to Savage2067

‎01-10-2020 13:34

Hi there @Tamo78, welcome to the Community Forums. I'm sorry for the late response.

 

As per the description, it seems that it has insufficient power source. Where do you charge your tracker? Have you checked if by any chance the USB port or outlet is faulty? If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub. You can find more detailed information in the help article: Why isn't my Fitbit device's battery charging? 

 

Also, I'd like you to review the tips and recommendations provided in the article: Can I extend my Fitbit device's battery life?
 
As a friendly reminder, the following are some factors that have an impact on battery life and may cause your battery to drain more quickly:

 

  • Frequently checking the Fitbit app, which syncs your tracker
  • Frequently receiving notifications
  • Frequently checking your stats
  • Using Quick View. 

 

If you still believe your battery is not lasting as long as expected, we’d like you to do a battery test to see how long your battery lasts after a full charge. Please do the following:

 

  1. Disable the features that can impact battery life as described here.
  2. Fully charge your tracker.
  3. Sync your tracker 5-6 times a day. 
  4. Wear your tracker until it is fully depleted.

 

Hi @Savage2067 and @Tamo78, welcome here. I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 😉

 

Let me know how it goes, I'll be around and glad to further assist you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes