Battery drain

[Tammy1105]

My Blaze after a full charge lasted at the lease 5 days. Then 3 days. Now I am lucky to make it through the day. Charge it before bed, so I will track sleep only to wake up and battery is 100% drained and charge it again the day. This is with all the perks turned off. No all day sync, no quick view, notifications turned off , music off.  At the moment I have a black screen and noticed my iPhone is looking for it. If anyone has an idea of what the problem can be, please share.

Thank You,

Tammy

Moderator edit: Subject for clarity

[Davy1566]

Tammy contact customer services I found them extremely helpful😊

[austin34]

I have restarted and done everything suggested by this blog . My Blaze continues a battery drain within a day, along with incorrect information. Clock has been 3 hours off.

[Davy1566]

Mine had exactly the same issues i.e. Running down in a day plus incorrect time. Plus an added issue of the LED's on the rear were constantly  extra bright and not flashing.

Contact customer services they were fantastic and responded straight away to resolve the issue😎

[AlejandraFitbit]

It's great to see you here @Tammy1105, @austin34 welcome to the Forums and @Davy1566 thanks for stopping by. I am glad to hear that you will be receiving a new tracker, at the moment of receiving it, follow these steps to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

Now about the battery issue that you are having, I suggest taking a look at this post and follow the instructions provided there. After these steps, test your trackers.

Let me know the outcome. 

[Tammy1105]

Well I am glad to hear that you heard news of receiving a new tracker.
Unfortunately, I did not receive that information. I have used my tracker
everyday for sometime now.......not having it is affecting my stats I have
with my health insurance ...... and with me staying on track with goals.

Tammy~

[Tammy1105]

I started timing mine from the moment I remove it from its charging station
putting it on. I get almost 3 hr 30 mins .....then its dead.......no
warning.

Tammy~ 😧

[Tammy1105]

Thanks........

Tammy1105 Blazes' Obit........

I have exhausted all ............. My Blaze has passed..........I am still wearing it.  But it is time to say goodbye.  Any suggestions???  Can only do some much.  Thank everyone for your suggestions.  But trying to keep my Blaze alive without being on Battery (life)-support is too stressful.  I will miss my blaze friends.  But you all must go on.  I do want to thank everyone that has helped me with set up help..  and problems along the way.  Very appreciated.

Sincerely, Tammy~

[Tammy1105]

Mine too..............its dead!!!!!!!!!!!!  NO REVIVING 

[Tammy1105]

By the time you notice your time is off,  your phone has already lost its connection to your tracker......battery is swiftly dying in silence.............  

[Tammy1105]

I will give it a try.......Thank you Davy.......My Blaze is dead.   I can no longer keep it going.

Tammy~

[Davy1566]

Tammy if your Blaze is still within warranty you should definitely contact customer services.

I have a heart problem so I too was lost without my Blaze😫

I found customers services efficient and helpful...don't give up on fitbit just yet😫

Davy😎

[AlejandraFitbit]

Thanks for the information @Tammy1105 and @Davy1566 for the feedback.

As recommend to our friend, please keep an eye on your inbox for further instructions.

Keep me posted.