Battery draining too fast

[Dianew53]

I have a Blaze for about 2 weeks. The battery is supposed to hold a 7 day charge. So far, it only hold 1 1/2 days. I have to charge it every other day. Is there anything I can do? I use it for tracking exercise and occasionally check time.

Moderator edit: subject updated for clarity

[JuanJoFitbit]

@Dianew53 It's great to see you in the Community! So sorry to hear that your Blaze's battery is not lasting as long as it should. Take a look at this help article which contains great tips that will help to save battery. If the problem persists, I recommend contacting our Customer Support team so they can investigate further and get you back on track.

Keep me posted on the outcome my friend and I'll be around! 

[NickW1]

Hi

I am new to the community and getting used to using it so please excuse if this appears in the wrong area or has been covered else where.

I have had the Blaze for a little while now and had the same concerns over the battery life as I to got 1 day + of batterry life. I experimented with charging and heres what I found:

By charging thru the USB to wall plug, I got a very short run before having to re charge (1 day approx)

By charing from the computer USB port I got 5 to 7 days - dependant on use.

Hope this helps.

[Dianew53]

Thanks for the tip. I'll give it a try.

Sent from my iPhone

[Driver8666]

I charge mine through an Xbox One. It gets me 5-6 days on a charge. 

[AlejandraFitbit]

Welcome to the Community @NickW1, @Dianew53 it's great to see you around, @Driver8666 thanks for stopping by.  If your tracker's battery is not lasting, I recommend checking this post where our friend @AngelaMa is providing some good steps to follow. If those steps don't work, as @JuanJoFitbit mentioned, feel free to contact our support team. For a faster response you can contact them via phone or chat.

Let me know how it goes.