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Battery indicator discrepancy

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My Fitbit Blaze tracker is flashing red, telling me to charge the battery.  The app still has the battery at medium.  Why are the two different?

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The app only knows the battery level as it was when it last synced. 

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I manually synced it and it was still orange, while there charger was blinking red.

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hmm, if the sync doesn't get them on the same page then I'm confused

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Does the step count in the app match the step count on the tracier?

What about fitbit.com? 

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I didn't check that.  Have been dealing with a migraine all week.  I will check it the next time it happens though.

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