08-09-2017 10:47
08-09-2017 10:47
My blaze was working well, then suddenly the battery is only lasting 5 minutes..
08-09-2017 11:00
08-09-2017 11:00
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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08-10-2017 05:01
08-10-2017 05:01
It's great to welcome you @AudriLace and @WendyB thanks for stopping by.
If your Blaze is not holding a charge, I recommend following the instructions provided in this post. After these steps, test your tracker.
Let me know the outcome.