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Blaze not receiving notifications

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‎08-09-2017 11:05 - last edited on ‎08-10-2017 04:37 by Moderator Alum

‎08-09-2017 11:05 - last edited on ‎08-10-2017 04:37 by Moderator Alum

My Blaze is not connecting though Bluetooth to get notifications from texts, calls, etc. I think it's a cool feature but I can't get it to work. My phone says, Rejected by Blaze whenever I try to pair them.

 

Moderator edit: Subject for clarity

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‎08-09-2017 17:48

‎08-09-2017 17:48

@Acedawg23, check your phone for Bluetooth devices running. If you have to many devices running your notifications may not sync. Are you using iPhone or android?

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‎08-10-2017 04:40

‎08-10-2017 04:40

Welcome to the Forums @Acedawg23 and @Aclobos thanks for stopping by.

 

If your tracker is not receiving notifications, I recommend taking a look at the My tracker isn't receiving notifications (Android Fitbit app) post and follow the instructions provided there by our friend @MarreFitbit. Also, check if your phone is a compatible mobile device.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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