Battery not lasting

[Trinette]

My Blaze battery no longer lasts. I have to charge it 3 times or more a day just to make it thru I put it on the charge when I get home from work at 530 till I go to bed at 10 pm, I have to charge by 6.30 when I finish my work out and I don't even put in work out mode of any sort as it always starts and pauses on its own as I do kickboxing and with wraps and gloves work out mode does not work well but that is not the issue the issue is we pay a good chunk of money for these and it won't stay charged I have tried turning off heart rate alarms notifications etc it does not help and what is the point of a smart watch if you can' t use it to its full capacity. Have also checked charger to be sure it is charging and it does.

Trinette Monzon

Moderator edit: subject for clarity

[Ftbtjunk]

Mine will not charge, out of the box. Just bought it. Returning tomorrow

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1

[Trinette]

I have done all of this already

[Trinette]

Good idea they told me it was a problem with Samsung s8 and Samsung has to fix it and recommended I use a different mobile device which would require me to purchase a new phone when mine is only 4 months old however they have the Samsung s8 listed as a compatible device.

[AlejandraFitbit]

Welcome to the Forums @Trinette, @Ftbtjunk great to see you around and @WendyB thanks for stopping by.

If you are having issues with the battery life of your trackers. I recommend taking a look at this post and follow the instructions provided there. After these steps, please test your devices.

Let me know the outcome. 

[CapnSally]

I have followed all the recommendations on this post and the blaze still will not hold a charge for more than 6-8 hours. Basically, I have a useless bracelet. What is the next course of action?