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Battery, sensor and syncing issues

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‎02-13-2018 19:14 - last edited on ‎02-14-2018 03:44 by Moderator Alum

‎02-13-2018 19:14 - last edited on ‎02-14-2018 03:44 by Moderator Alum

Fitbit Blaze not charging, no green lights, is not syncing with my phone, the Fitbit logo is split into 2, and will not shutdown. I’ve tried the hard reset but will not work. Help please!

 

 

Moderator edit: subject and format

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‎02-13-2018 20:18

‎02-13-2018 20:18

Please Contact support

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-14-2018 03:45

‎02-14-2018 03:45

Welcome to the Community @adag19, thanks for troubleshooting this by yourself and @WendyB for stopping by.

 

I would like to know if you followed our friend's recommendation and get in touch with our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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