02-13-2018 18:14
02-13-2018 18:14
My blaze was synching then suddenly stopped. I tried to reinstall but nothing has worked.
02-13-2018 22:43
02-13-2018 22:43
I'm not sure what has been tried. @Leea7189, reinstalling the app might work if the app was outdated, but updating would be fine.
Try these steps.
First think Fitbit has a troubleshooting guide.
Restart tracker instructions in guide.
Restart phone
Remove the tracker from the phones Bluetooth
Clear the Fitbit app cache.
Clear unneeded apps from memory.
Try both WiFi and cell data.
Kill Fitbit app using the phones setting, swiping out of memory will not work.
02-14-2018 03:42
02-14-2018 03:42
It's great to see you around @Leea7189, thanks for troubleshooting this by yourself and @Rich_Laue for stopping by.
If you are having issues syncing your tracker, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.
I hope this helps, let me know how it goes.