12-04-2017
09:20
- last edited on
12-06-2017
07:43
by
AlejandraFitbit
12-04-2017
09:20
- last edited on
12-06-2017
07:43
by
AlejandraFitbit
My Blaze battery dies within 3-4 hours of being charged (yes, I leave it on the charger for two hours), the screen locks up, it doesn't always sync, it frequently vibrates even though no notifications are being posted, it has yesterday's data showing as today's (on the Blaze and on the dashboard on my phone, and on the website dashboard). I previously had a Fitbit Flex, which was replaced once for it no longer syncing, but when it died a few months after the replacement I gave up on Fitbit. A friend told me to try the Blaze. I'm not impressed that after less than six months my Fitbit Blaze has died. I have tried resetting it and that has not fixed the problems.
Moderator edit: Subject for clarity
12-06-2017 03:56
12-06-2017 03:56
And now my Blaze has completely died. I put it on the charger and it immediately shows fully charged. I take it off the charger and the screen is dead.
12-06-2017 07:45 - edited 12-06-2017 07:46
12-06-2017 07:45 - edited 12-06-2017 07:46
A warm welcome to the Community @bellatmn, thanks for troubleshooting this by yourself!
I will be glad to help you with the issues you are experiencing with your Blaze:
I hope this helps, let me know the outcome.
12-14-2017 08:02
12-14-2017 08:02
I"m unable to get the Blaze to take a charge so I can turn it on, much less reset it. This is my third Fit Bit to die a quick death.
How do I return my Blaze?