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Bkaze not sync

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I have had my blaze for 4 days. Last night the time turned red. I have uninstalled and reinstalled the app on my LGV10 phone. I have shut down the tracker, I have rebooted the tracker and nothing. The bluetooth pairing originally said blaze and then blaze classic came up. I paired blaze classic with my phone however it still won't sync. I am very frustrated and want to return my fit bit. Any suggestions before I do that?

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If you have gone through all the trouble shooting steps in this article and that didn't solve it for you, you should contact support.

Karolien | The Netherlands

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