Blaze

Fitbit Blaze blank screen

Does anyone know how to contact Fitbit? Please my screen has been blank and won't even charge. Thanks.

Blaze screen is black

I put my Fitbit to charge and once full I took it off the charger, the green light is blinking in the back but the screen is all black. Any suggestions? Thank you Moderator edit: Subject for clarity

I just got a new iPhone and tonight my map didn't show up after my walk? I loved that feature, did I forget something upon setup? It was there always with prior phone.Also when I had my Samsung it synced all the time now, I need to open the app and s...

Steps not resetting at midnight

I have tried resetting the Fitbit, I also checked the timezone. I played around with the driving thing but it doesn't work out I'm doing it wrong. Either way I rely on my Fitbit daily and really want this fixed. Please help Moderator edit: Sub...

LG G4 and Fitbit Blaze no longer communicate

Hi,I've had my Fitbit Blaze since last summer and it worked fine with my LG G4 up until this afternoon when it refused to sync. I've tried turning bluetooth off and on again on my phone and power cycled the Fitbit as well. When I remove the Blaze an...

Blaze & sleep stages

There seems to be an issue with the way the data is captured/manipulated; it is difficult to believe the problem is with the blaze not reading the heart rate at night, as the sleep patterns are displayed for most of my nights. Since the sleep stages...

Android app dashboard is showing "No sleep logged"

It seems like right after the recent app update on Android, it keeps saying "No sleep logged" on the sleep tile although when I click it, it does show the logged sleep at the top of the history. So, it's not a watch issue, it's not a sync issue ; it...

Blaze won't charge

Starting to get extremely upset because I spent all this money on the Fitbit and it won't charge. I have tried using the wall adapter and plugging it into my PC. I'm now beyond extremely upset. It's also brand new out of the box, so there isn't any p...

Track how much I sit in day

The average American spends 11 hours a day sitting. For those of us with sedentary office jobs, it would be nice if our Fitbit's would let us know how much of the day we've spent sitting.

Samsung galaxy s8 wont find tracker

Hi guys i recently got the samsung galaxy s8 and for some reason my phone knows my blaze is near by but the fitbit app wont connect or sync anyone else having this issue or any suggestions on how to fix it? Im hoping it's just out dated app not the p...

Resolved! Set the date on the Blaze

Is there any way to set the date on the Blaze to read in U.K. Format ie 1/5 being 1st of May. At the moment it says 5/1 which is the American format. Thanks for any help  Moderator edit: subject updated for clarity

Help! Brand new blaze stuck on Fitbit logo, won't connect to Bluetooth despite phone detecting it

I managed to get into the blaze and now it is stuck on the logo and seems unable to pair with phone.

Seriously Please Fix or Remove

OK, so Engineers are working on the issue with the 250 steps per hour .... fix it or remove it. I'm tired of not getting credit when I meet the goal on my Blaze but the app doesn't register. Fix it don't respond you are working on it ... it's been ...

Fitbit blaze no longer syncing with Iphone

I have a fitbit blaze with the latest update and IOS 10.3.1 on my Iphone. Today my fitbit stopped syncing to my phone and disconnected the Bluetooth, I reconnected it with Bluetooth classic via the fitbit but it still would not sync. I tried the rese...

Blaze inconsistent with distance tracking

On Friday I went on a walk/jog and my Blaze recorded a 2.47mi distance. Today I traveled the exact same path and my Blaze recorded 2.19mi. What's with the inconsistency? How do I know which is accurate?

Tracker will not sync - blaze

I bought my blaze 4 days ago. It was syncing fine until last night. The time turned red which let me know something was wrong. I have rebooted the tracker, shut the tracker down, uninstalled and reinstalled the app and still nothing. I have an Androi...

Disappointed with fitbit blaze.

Bought a blaze a week ago and am disappointed. In my line of work I gave to move my arms a lot while not walking. But blaze picks up my movements as steps. Also played golf today and course is 4.3miles. But blaze said I walked 5.9 miles not good. Thi...

My fitbit is not charging

i just got new fitbit from ebay.in, it is not charging , showing only fitbit.com/setup.

Resolved! Blaze stopped receiving text message and phone calls

I got the blaze for Christmas and the first week I was receiving text messages and phone calls and yesterday my text messages just stopped coming through the blaze, can anyone help?

Bluetooth on-off-pair

I can sync my blaze to my phone but when I look in the setting the blaze has bluetooth classic off - how can it even sync if it off? Or what does it mean when it says off? Sometimes I have noticed is on and other times the bluetooth option doesnt sho...

Hourly Activity Discrepancy

The hourly activity on my Blaze does not always match what the app says. For example, today my Blaze says that I have made 6/9 hours (9, 10, 11, 12, 13, 14; it's currently 1417 here, so 15, 16, 17 are still open), but my app and dashboard shows 5/9 h...

Accidental exercise sessions during sleep

This morning my Fitbit woke me up at 4:30 AM, like a bored cat on the weekend. I looked at the screen and it said "Session Notes" or "Session Results" or "Session Review" or something, as if I had just finished exercising and wanted to read all about...

Didn't register my complete walk

So irritating! I walked for nearly 45 minutes and the tracker logged 21 minutes! Wth?! Can this be edited? Moderator edit: Subject for clarity

Gps off by 4 miles

I ran 8.52 yesterday turned my blaze on during mile 1, the map shows an odd depiction of my run, where are my other 4 miles in my splirs?

Is the Blaze waterproof?

Having read previous thread about water resistance of fitbits. Having understood the reason due to barometric recording, perhaps the answer is a strap cage assembly that contains the relevent fitbit for waterborne activities, with the user understand...

Bkaze not sync

I have had my blaze for 4 days. Last night the time turned red. I have uninstalled and reinstalled the app on my LGV10 phone. I have shut down the tracker, I have rebooted the tracker and nothing. The bluetooth pairing originally said blaze and then ...

Blaze not resetting at midnight

For the past couple weeks, every other morning my Blaze will say (before I've even gotten out of bed) that I have walked 15,000+ steps and burned 2,400 calories (what I usually do every day). It's not remotely close to the previous day's numbers, so ...

Blaze reminder to move not working

I don't seem to be getting the reminders to move on my new Blaze. I have the settings turned on in the settings page on the website and have synced. The Blaze "celebrates" when I get the 250 steps in the last 10 minutes of the hour. Is it possible...

Wow, so far, just a piece of junk.

Blaze won't charge, just get the setup screen, it's been charging over an hour. Tried restarting pushing the left and lower right buttons, still nothing. What a piece of junk.

Upto how many Fitbit trackers can be used in a Fitbit app???

I m using blaze & aria at present .. and the app works perfectly fine ...... can I also include flex2 in the app and use flex2 while I don't use blaze????

Blaze step count seriously under counting steps

I've had the Zip and the One over the past 4 years. Just got the Blaze for Christmas. Everyday it's counting 2000-4000 LESS steps than I used to get. My routine hasn't changed. (Ive even tried putting it in my pocket while pushing carts, carrying ba...

Blaze query for fitbit manufactuers

I was just wondering if you have any plans to add gps to the blaze watch? I find connected gps is very unreliable and on several occasions the gps connection has been lost and I have not able to to get them to reconnect without finishing the walk and...

HIIT training

When will the Blaze have a category for HIIT training. The best I can categorize is workout. tks

Blaze will not sync

I bought my Blaze 3 weeks ago. It synced once at the start and has not synced since. I have tried syncing it with a phone and a tablet and my computer. All failed miserably. I can safely say I will never buy a fitbit product again. The only thing it ...

Battery life taking a crap

My husband and I both got our blazes in February 2016. Since bout March we've both noticed that our battery life lasts MAYBE 2 days. Has anyone else noticed their battery life tanking after a year? Neither of us have changed our settings. $199 is pre...

Repeat Notifications

Over the weekend my Blaze started repeating text notifications ad nauseum. I have tried deleting the text messages on my iphone and turning off notifications on the fitbit, but to no avail. Has anyone had this problem and what is the fix. PS: It ha...

Blaze won't sync to Vitality

My Blaze works with my fitbit apps but won't sync any info to my Vitality program. since April 2017. please advice. Thank You Moderator edit: format

Fitbit Blaze recording incorrect sleep

I upgraded to fitbit blaze 2 days before. For the very first two days it recorded incorrect sleep. First night it recorded only 1 hour 17 minutes of sleep in the middle of night and omitted the starting and end parts of the sleep. Second night it rec...

Number of steps recorded for a challenge are decreasing

Hi, I am part of a challenge, some of us are in a -1 hour time zone and I realize that means the first hours steps at the start of the challenge are not recorded. I had a few hundred steps in that first hour. However at the end of the first day the n...

Resolved! Weekly calorie intake stats missing a day

Forgot to enter calorie input for one day last week and this has skewed the weekly data on my dashboard.It won't let me retrospectively input the calories for that particular day which now shows a nil intake.I can amend data for days when I have logg...