help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Map no longer showing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-03-2017 19:03 - edited ‎05-03-2017 19:05

‎05-03-2017 19:03 - edited ‎05-03-2017 19:05

I just got a new iPhone and tonight my map didn't show up after my walk? I loved that feature, did I forget something upon setup? It was there always with prior phone.

Also when I had my Samsung it synced all the time now, I need to open the app and sync myself is this normal?

ps I have the blaze

Best Answer
0 Votes
1 REPLY 1

‎05-04-2017 05:06

‎05-04-2017 05:06

It's great to welcome you @Katie0070. Regarding to the map, did you connect your phone's GPS with your Blaze? If you didn't, this is why your map wasn't registered. You need to use the GPS connected feature in order for you to register the map. 

 

About the syncing, please check that the all day sync option is on by doing the following:

 

1. Tap the Blaze icon in the upper right corner

2. Enable the All Day Sync option

3. Sync

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes