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Map no longer showing

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‎05-03-2017 19:03 - edited ‎05-03-2017 19:05

‎05-03-2017 19:03 - edited ‎05-03-2017 19:05

I just got a new iPhone and tonight my map didn't show up after my walk? I loved that feature, did I forget something upon setup? It was there always with prior phone.

Also when I had my Samsung it synced all the time now, I need to open the app and sync myself is this normal?

ps I have the blaze

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‎05-04-2017 05:06 - last edited on ‎10-31-2025 08:26 by Fitbit Moderator

‎05-04-2017 05:06 - last edited on ‎10-31-2025 08:26 by Fitbit Moderator

It's great to welcome you @Katie0070. Regarding to the map, did you connect your phone's GPS with your Blaze? If you didn't, this is why your map wasn't registered. You need to use the GPS connected feature in order for you to register the map. 

About the syncing, please check that the all day sync option is on by doing the following:

1. Tap the Blaze icon in the upper right corner
2. Enable the All Day Sync option
3. Sync

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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