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Steps not resetting at midnight

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‎05-03-2017 11:08 - last edited on ‎05-04-2017 04:50 by Moderator Alum

‎05-03-2017 11:08 - last edited on ‎05-04-2017 04:50 by Moderator Alum

I have tried resetting the Fitbit, I also checked the timezone. I played around with the driving thing but it doesn't work out I'm doing it wrong.  Either way I rely on my Fitbit daily and really want this fixed.  

 

Please help

 

Moderator edit: Subject for clarity

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‎05-04-2017 04:53 - last edited on ‎10-31-2025 08:27 by Fitbit Moderator

‎05-04-2017 04:53 - last edited on ‎10-31-2025 08:27 by Fitbit Moderator

It's great to see you around @Josephcatalano and thanks for troubleshooting this inconvenience by yourself. I just want to let you know that our team is aware of this issue and is working in finding a solution for it. Your patience will be much appreciated. 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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