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Blaze screen is black

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‎05-03-2017 19:44 - last edited on ‎05-04-2017 05:12 by Moderator Alum

‎05-03-2017 19:44 - last edited on ‎05-04-2017 05:12 by Moderator Alum

I put my Fitbit to charge and once full I took it off the charger, the green light is blinking in the back but the screen is all black. Any suggestions?

 

Thank you

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎05-03-2017 20:55

‎05-03-2017 20:55

Welcome to the forums!

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-04-2017 05:13

‎05-04-2017 05:13

A warm welcome to the Community @Mdlara and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided worked for you? Have you already contacted our support team?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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