05-03-2017 12:37
05-03-2017 12:37
Does anyone know how to contact Fitbit? Please my screen has been blank and won't even charge. Thanks. 🙂
Best Answer05-03-2017 23:40
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-03-2017 23:40
You can contact customer support via:
Before you do, it's worth trying a restart of your fitbit using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give it a few tries as it doesn't always work.
Best Answer05-04-2017 03:40
05-04-2017 03:40
Thanks!!
Best Answer
05-04-2017
05:08
- last edited on
10-31-2025
08:26
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-04-2017
05:08
- last edited on
10-31-2025
08:26
by
MarreFitbit
A warm welcome to the Community @Firervs and @SteveH thanks for stopping by.
I would like to know if you have already get in touch with our support team? In the meantime, I recommend following the restart procedure.
Let me know how it goes. ![]()
Best Answer05-04-2017 06:04
05-04-2017 06:04
Hello,
I have tried everything and it won't even charge. It's just dead. Nothing blinks and it will not charge.
Thankyou
Best Answer05-04-2017 06:14
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-04-2017 06:14
What have customer support recommended you try?
Best Answer