05-03-2017 12:37
05-03-2017 12:37
Does anyone know how to contact Fitbit? Please my screen has been blank and won't even charge. Thanks. 🙂
05-03-2017 23:40
05-03-2017 23:40
You can contact customer support via:
Before you do, it's worth trying a restart of your fitbit using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give it a few tries as it doesn't always work.
05-04-2017 03:40
05-04-2017 03:40
Thanks!!
05-04-2017 05:08
05-04-2017 05:08
A warm welcome to the Community @Firervs and @SteveH thanks for stopping by.
I would like to know if you have already get in touch with our support team? In the meantime, I recommend following the restart procedure.
Let me know how it goes.
05-04-2017 06:04
05-04-2017 06:04
Hello,
I have tried everything and it won't even charge. It's just dead. Nothing blinks and it will not charge.
Thankyou
05-04-2017 06:14
05-04-2017 06:14
What have customer support recommended you try?