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Black screen

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‎12-05-2016 05:26

‎12-05-2016 05:26

My screen is black and no lights are showing and I know it is fully charged...HELP...tried the reset and nothing works...only had it since June.

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‎12-05-2016 07:18

‎12-05-2016 07:18

Please Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-08-2016 04:49

‎12-08-2016 04:49

Welcome to the Forums @Stephanieh1574 and @WendyB thanks for stopping by.

 

Thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems with your Blaze? If you do, I recommend restarting the tracker a couple of times more. If this procedure definitely don't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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