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Blank screen

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‎01-27-2020 23:44 - last edited on ‎01-28-2020 04:10 by Moderator Alum

‎01-27-2020 23:44 - last edited on ‎01-28-2020 04:10 by Moderator Alum

Why has my screen gone blank? Still charging and tracking steps as showing on phone. Have tried rebooting it. Nothing changed, still black and blank

 

 

 

Moderator edit: subject updated for clarity 

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‎01-28-2020 04:13

‎01-28-2020 04:13

Hi @maherp, welcome to the Fitbit Community forums. 

 

Thank you for sharing all this information about the screen of your Blaze that has gone completely blank and that you already tried the restart procedure. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about te outcome.

Davide | Italian and English Community Moderator, Fitbit


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