01-27-2020 23:44 - last edited on 01-28-2020 04:10 by DavideFitbit
01-27-2020 23:44 - last edited on 01-28-2020 04:10 by DavideFitbit
Why has my screen gone blank? Still charging and tracking steps as showing on phone. Have tried rebooting it. Nothing changed, still black and blank
Moderator edit: subject updated for clarity
01-28-2020 04:13
01-28-2020 04:13
Hi @maherp, welcome to the Fitbit Community forums.
Thank you for sharing all this information about the screen of your Blaze that has gone completely blank and that you already tried the restart procedure.
I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox.
Let me know about te outcome.