help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaxe fitbit

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2018 18:31

‎01-15-2018 18:31

My Blaze  fitbit does not record my sleep...my wife placed it on her wrist and it recorded her sleep.. cheers 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-15-2018 21:19 - edited ‎01-15-2018 21:28

‎01-15-2018 21:19 - edited ‎01-15-2018 21:28

Perhaps it is mad at you for calling it a Blaxe instead of Blaze 🙂

 

Make sure the watch is secure on your wrist not too tight though.  Are you a restless sleeper eg move around a lot? that would probably impact on it's sleep detection. Is it fully charged? Try placing it on the other wrist for a night and see if that works. 

 

Also if you're dead it may not pick up on the rem sleep properly so try not to die too much while sleeping.

 

Check your sleep setting also is it set to Normal or Sensitive if on normal then change it to sensitive (via app)

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-15-2018 21:19 - edited ‎01-15-2018 21:28

‎01-15-2018 21:19 - edited ‎01-15-2018 21:28

Perhaps it is mad at you for calling it a Blaxe instead of Blaze 🙂

 

Make sure the watch is secure on your wrist not too tight though.  Are you a restless sleeper eg move around a lot? that would probably impact on it's sleep detection. Is it fully charged? Try placing it on the other wrist for a night and see if that works. 

 

Also if you're dead it may not pick up on the rem sleep properly so try not to die too much while sleeping.

 

Check your sleep setting also is it set to Normal or Sensitive if on normal then change it to sensitive (via app)

Best Answer
0 Votes