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Blaze Battery Life

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‎01-01-2018 09:17

‎01-01-2018 09:17

I charged my Blaze battery on Friday evening, 29th December, to fully charged expecting the charge to last the usual 4 to 5 days. Yesterday afternoon, Sunday 31st, the battery was flat. I charged it again and once more it only held the charge for a few hours. I charged it this morning, went for a walk early afternoon but the battery was flat before I finished my walk. Switching the Blaze off and back on again has made no difference.

 

I received my Blaze at the end of January 2017 as a birthday present, the first Blaze completely froze in May and had to be replaced. This is the first issue I've had with the replacement item.

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‎01-01-2018 09:33

‎01-01-2018 09:33

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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