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Blaze Stopped Synching

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‎12-30-2017 16:34

‎12-30-2017 16:34

A few days before Christmas, my Blaze stopped synchronizing. I made numerous attempts to restart Bluetooth etc. Nothing worked.

 

I have an S8 Samsung which comes with something called Bixby. I have no use for it and do not bother to use it -- like many others apparently. Therefore I was ignoring the notices to update Bixby.

 

Eventually, I did and my Samsung resumed communication with my Blaze. However, not all my fields have the correct data. If I go backwards to past days, I find that though my steps update correctly, other fields such as amount of water consumed, sleep time and more remain the same for numerous days.

 

I wish I could get rid of Bixby. Anyway, if you have and S8, you might try updating Bixby if all else fails.

 

 

 

 

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‎01-01-2018 08:59 - last edited on ‎03-31-2025 09:42 by Fitbit Moderator

‎01-01-2018 08:59 - last edited on ‎03-31-2025 09:42 by Fitbit Moderator

Hi there @FrancoRoffensis. Great to see you in the Community Forums! 🙂

This is something I had not read before here in the Community, so thanks a lot for sharing it with us and I'm pretty sure many users will find this information very helpful!

Hope to see you participating in the forums more often!

Ferdin | Community Moderator, Fitbit

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