10-03-2018 16:47
10-03-2018 16:47
10-04-2018 00:48
10-04-2018 00:48
Welcome to the forums!
They do not last forever. But try these steps
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
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10-04-2018 16:34
10-04-2018 16:34
Same thing happening with my wife's Blaze. Also had it about two years, also lasted 5 or 6 days, also just started dying after 10 to 12 hours after a full charge. Used two different chargers, same problem. Cleaned the contacts on both the charging device and the Blaze itself. I am a pretty smart technician, and I know how to clean electronic devices, and this doesn't help. I, for one, am getting tired of reading all of these posts that tell everyone to turn it off, restart it, clean the contacts, blah blah blah. Been there, done that. It does nothing to fix the problem. The battery does not hold a charge long enough to get through a day. How about a reply or post about how long the battery should last? How about a reply discussing a fix? Is it because the only true fix is to buy another one? Batteries of this size do not last that long. If this is the problem, then the company needs to say so.
10-05-2018 09:47
10-05-2018 09:47
While I understand that no piece of technology or battery will last forever, I would expect it to last longer than 2 years and if it doesn't, it is something that needs to be started. These are not cheap and my purchase of it was not taken lightly, so it's expect full disclosure if I'm going to end up having to buy an entirely new device every 2 years, as that is quite frankly, ridiculous