08-30-2017 06:42
08-30-2017 06:42
What is happening with al those updates lately? First my Blaze's battery stayed full for almost a week. Since 2 weeks i have to charge it every other day. I only wear it and don't use it for notifications and other stuff. It really looks like this is the result of one of the updates. Does anyone recognize this? I already followed the steps as mentioned by the moderator in other posts.
08-30-2017 07:13
08-30-2017 07:13
Hi there @Meryll. Great to see you in the Community Forums! 🙂
I'm sorry you're having problems with the battery on your Blaze not lasting as it should 😕
I can recommend putting it to charge and once it's fully charged, take it off the cradle and put it on. Sync it and use it as you would normally do. Make sure to sync it frequently after this so that the battery levels are recorded on the app logs and once the battery dies, let me know so that I can take a closer look and then we can move forward with other options to get you back on track.
I'll be looking forward for your reply!
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08-30-2017 13:02
08-30-2017 13:02
This is a SW issue comming with the latest updates cca 2-3 weeks ago. The batery drains in less than a day with all turned off.
08-31-2017 05:30
08-31-2017 05:30
Hi @tibi01, good to see you in the Community Forums! 🙂
At the moment, this has been confirmed for Fitbit Flex and Fitbit One but there's no official announcement for a known general issue on the Fitbit Blaze for this.
As soon as I get any more information, I'll be sure to let you guys know!
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08-31-2017 07:14
08-31-2017 07:14
I'm having the same issue since an update. My charge is barely lasting 12hrs now.
08-31-2017 07:49
08-31-2017 07:49
Hi there @Ankswt03, great to see you in the Forums! 🙂
Thanks for sharing your experience with us! I'm sorry you're having problems with the battery on your Blaze. In the meantime, please follow the instructions on my post above and let me know once your tracker's battery is dead.
Anything else, I'm here to help!
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