Blaze Bluetooth turns off

[Sandj63]

I've had my Blaze for about 3 weeks now and the Bluetooth continues to either turn off and or disappear from the settings menu and I have to forget the connection in my phone and pair again. As of today I've had to do this about 6 times

Moderator edit: Updated subject for clarity. 

[Rewgupko · Accepted solution]

Sounds like a problem with your blaze or your phone. If other Bluetooth devices have connection problems with your phone then I'd blame the phone, if not I'd blame the blaze and get a replacement. If the replacement has problems then you have an issue somewhere in your house.

[Rich_Laue · Accepted solution]

Which type of Bluetooth are we referring to? And when referring to settings is this the phone BT settings or the apps settings?

When it isn't showing showing does it still sync?

[Rich_Laue]

@Sandj63 are you saying everything is now working? I don't know why my 3 questions where marked as a solution.

[AngelaMa]

Hello @Sandj63 welcome to the Fitbit Community! it's great to have you here. I noticed that the replies from @Rewgupko and @Rich_Laue where marked as the solution. Was your issue solved? Is your tracker syncing properly now? Did you performed any troubleshoot? 

[Salma1234]

I want to connect to my fitbit blaze

[SilviaFitbit]

Hey there @Salma1234! It sounds like you haven't set up your Fitbit Blaze, please follow this set up procedure to get your tracker connected to your Fitbit account. 

Hope this helps! Keep me posted.