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Blaze is not syncing

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‎10-20-2017 23:30 - last edited on ‎10-23-2017 07:54 by Moderator Alum

‎10-20-2017 23:30 - last edited on ‎10-23-2017 07:54 by Moderator Alum

Hi,

 

I can't sync my Blaze, it's all set up, just won't sync to my phone, any ideas?

 

 

Moderator edit: Subject for clarity

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3 REPLIES 3

‎10-20-2017 23:48

‎10-20-2017 23:48

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎10-23-2017 07:56

‎10-23-2017 07:56

Hey @Rachel1983, welcome to the Community and @SteveH thanks for stopping by.

 

I would like to know if you keep having issues syncing your Blaze? If you do, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-23-2017 14:01

‎10-23-2017 14:01

My Blaze w

as not syncing , I tried everyone's suggestions and was getting ready to remove the app from everything because nothing worked, but then tried one more suggestion and it worked like a charm.

JUST go to your settings on your Blaze and scroll to the bottom and TAP  SHUT OFF count to 10 , and

press any button to turn on and then sync on your computer, tablet or phone. SIMPLE & FAST.

 

Thank God !!!!!

Ingrid

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