help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze Calorie Count Issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-15-2022 06:19

‎06-15-2022 06:19

In the last week i've noticed something has happened to my Blaze calorie counting.  In comparison to how it has been for week/months/years it now seems to be recording around 200-300 calories less being burnt per day! Is this a sign that the Blaze is coming to the end of it's life? Has there been some sort of update to cause this?

 

I'm doing the same activity day to day yet the calorie burn seems to have fallen off a cliff!  I've done a number of resets and seems to make no difference day to day. This started around a week ago and has been the same every day.

Best Answer
0 Votes
3 REPLIES 3

‎06-15-2022 06:23 - edited ‎06-15-2022 06:23

‎06-15-2022 06:23 - edited ‎06-15-2022 06:23

Check if your weight dropped when this started, either real weight or mis-entered.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎06-15-2022 06:26

In response to JohnnyRow

‎06-15-2022 06:26

Last weight was recorded the week prior to when the issue started, weight recording was correct, and same weight as 2 previous recordings.  Thanks. 

Best Answer
0 Votes

‎06-16-2022 01:08

In response to JohnnyRow

‎06-16-2022 01:08

I went for a 45 minute walk last night, the Blaze only recognised 21 minutes activity, 822 steps and 137 calories burnt, normally similar walks of comparable length/time from weeks before it had picked up the full 45 mins, over 1500 steps and over 300 calories burnt!  i think it's safe to say there is something wrong with the blaze now!

Best Answer
0 Votes