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Blaze Frozen

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‎12-28-2017 09:41

‎12-28-2017 09:41

Hi All

 

My Fitbit Blaze after running flat on battery has now frozen on logo upon start up. None of the buttons appear to work and I just have the logo screen visible. Any help would be appreciated!

 

Allan

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2 REPLIES 2

‎12-28-2017 11:05

‎12-28-2017 11:05

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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‎12-28-2017 11:43

In response to WendyB

‎12-28-2017 11:43

Thanks Wendy

 

Already tried. 

 

Allan

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