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Blaze GPS connect issues

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‎04-24-2018 22:37 - last edited on ‎04-27-2018 09:49 by Moderator Alum

‎04-24-2018 22:37 - last edited on ‎04-27-2018 09:49 by Moderator Alum

Had my Blaze replaced due to charging issues last year. Watch works fine it syncs, can control music from watch (it is definitively connected via Bluetooth to my Samsung 8). But frustratingly, I have been unable to initiate recording of exercise from the watch I get "can't find phone". What!

 

I have tried unpairing, restarting watch, app etc. (I can start recording a session using the app on phone but this not ideal for mountain biking where I don't want to check my phone) Anyone solved this issue?

 

Cheers,

 

Danielle

 

 

Moderator edit: subject for clarity

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‎04-27-2018 09:51

‎04-27-2018 09:51

A warm welcome to the Community @DanielleAroha.

 

Thanks for troubleshooting this by yourself. If you are having issues with the GPS connected feature, I recommend taking a look at the Why isn't GPS working on my Fitbit device? article and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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