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Blaze HR not working

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‎07-15-2018 05:59 - last edited on ‎07-16-2018 05:09 by Moderator Alum

‎07-15-2018 05:59 - last edited on ‎07-16-2018 05:09 by Moderator Alum

My HR and sleep and exercise monitoring stopped after a sync 3 days ago. Lights are blinking. I tried reboot cleaning and changing positions and tightness of band. I have only had it since march.

 

 

Moderator edit: subject for clarity

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‎07-16-2018 05:11 - last edited on ‎10-23-2025 13:51 by Fitbit Moderator

‎07-16-2018 05:11 - last edited on ‎10-23-2025 13:51 by Fitbit Moderator

A warm welcome to the Community @Jgibb00a.

I am sorry to hear that your tracker isn't registering your heart rate information, thanks for troubleshooting this by yourself. I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it. Once the heart rate gets resolved, it should be registering your sleep too.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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