help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze HR not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-15-2018 05:59 - last edited on ‎07-16-2018 05:09 by Moderator Alum

‎07-15-2018 05:59 - last edited on ‎07-16-2018 05:09 by Moderator Alum

My HR and sleep and exercise monitoring stopped after a sync 3 days ago. Lights are blinking. I tried reboot cleaning and changing positions and tightness of band. I have only had it since march.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-16-2018 05:11

‎07-16-2018 05:11

A warm welcome to the Community @Jgibb00a.

 

I am sorry to hear that your tracker isn't registering your heart rate information, thanks for troubleshooting this by yourself. I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it. Once the heart rate gets resolved, it should be registering your sleep too.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes