07-17-2017 14:57
07-17-2017 14:57
Hi, I got caught in a heavy rainstorm while out on my bike. Now only one light on the HRM flashes and I get no heart rate on the front screen. I've tried reset, on/off, HRM off/on/auto but nothing works. Any ideas please?
Best Answer07-18-2017 11:42
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-18-2017 11:42
Hi there @Makende. I'm sorry you're having problems with your heart rate monitor not working as it should after it got wet 😕
Did you try to put your tracker in rice for 24-48 hrs? This could help to take out any moisture in your tracker and get it to work again. Also, the Silica gel packets that come in the shoes boxes helps a lot.
If after trying that, the monitor still doesn't work, let me know. I'll be happy to help! Welcome to the Community Forums!
Help others by giving votes and marking helpful solutions as Accepted
Best Answer