04-19-2016 20:13
04-19-2016 20:13
I just recently got a black leather band for the Blaze. And for some reason. the strap that tucks in the band has loose stitching. I don't mind it loose but it is too the point where even if i wear the band loose the stiching still scatches my wrist. Causeing redness. Is everyone else experiencing this? Or is it just a manufacturing defect?
04-20-2016 04:05
04-20-2016 04:05
It's great to see you around @chunhou123. I am sorry to hear about the inconvenience you have with your Blaze tracker. You might want to make sure that your wristband doesn't feel too tight and that it's snuggled enough for it to be comfortable to wear. Not too tight but not too floppy. However, I recommend taking it off and read our Wear and Care article, I also suggest to reach out our Support Team directly. I am sure they will go above and beyond to take care of this for you.
Keep the stepping up!