Blaze Lifespan

[MarkyMarc11]

Hi Everyone,

I am just wondering how everyone's Blazes are holding up.  I had a 2 flexes and both died between 9 months and a year.  Just wondering what the new ones are like before I buy.

ThanksMarc

[annmariexx]

I have just noticed that my band is splitting , coming away from the frame, also one of the buttons on the side has come off

I've had my blaze for around 11 months

Anybody know what warranty is in Australia?

Thanks

[Colinm39]

@annmariexx All of the major Australian suppliers have 1 year manufactures warranty,

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@annmariexx wrote:

I have just noticed that my band is splitting , coming away from the frame, also one of the buttons on the side has come off

I've had my blaze for around 11 months

Anybody know what warranty is in Australia?

Thanks

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[SunsetRunner]

1 year and 5 months for my blaze

[RSC-72]

i have the mysterious screen crack previously mentioned.. I just figured I had bumped it at some point although I didnt remember doing so.

bought it in May of 2016 now its October of 2017 and it needs to be charged after 12 hours of use. the buttons on it dont work any more. 

I am looking at the ionic  or an apple watch to replace my Blaze . I dont want to spend $300 for a little over a year

[SunsetRunner]

I won't purchase another fitbit product. Once I found out they are not repairable it's not worth the money to me. They don't last long and you can't send them in to be repaired at all. I'm going to look into the apple watches to see if they can be repaired.

[GerryDavis]

20 months for my Blaze. Working perfectly well and suddenly black screen. No visible damage. It looked fine, but no longer worked. Got it to turn on again with CS help but it would just shut down again. So, 20 months for me.

How about anyone else?

[Hy55]

So I think the Blaze is pretty mediocre. I like it’s functionality and I routinely get 4-5 days from the battery and I love that. But I had to get a replacement watch 2-3 months after I bought it because the step coiner was way off. Probably got a refurbished watch as a replacement.  About 15 months later it went from full charge to no charge in a few hours and then it wouldn’t charge anymore!  I think 15 months of useful for a device costing $200 is totally ridiculous and a ripoff. And the new watch is $100 more so I do not intend to get another Fitbit.  

[WendyB]

I  have had my Blaze since it came out in 2015 and its looks brand new

[Rich_Laue]

Like @WendyB we got ours within days of the release, and they are fine. 

[Colinm39]

@WendyB@Rich_LaueToday I have paired my  22 month old Blaze with the phone because I have had a disaster with the Ionic and have contacted support.

It definitely wont sync on V2.63 and 2.62.1, no HR or sleep shows up but when connected the HR pulses.

A Workout reports successfully so I'm now waiting on Fitbit...

[WendyB]

@Colinm39There have been a lot of syncing problems. I have trouble some days and others not.

I do not know the answer

[Colinm39]

@Rich_LaueNow that I have the Blaze, Surge and One linked to my Android they are all syncing perfectly..  AND.... now all updated with the latest Firmware... Not a ripple.. and I'm back to App 2.63...

I have read that you have all of your trackers paired.. I have "Always Connected" turned off on all devices so that I can sync as required..  I'm getting perfect matching results now...

How do you get accuracy between your devices ?

@WendyBThis Ionic syncing is the worst I have seen because all of the HR data has stopped at my last sync at 8.36pm last night.. Of course it has not detetced any sleep at all... and the HR is pulsing on the Fitbit.. I will leave it to support.. Thank goodness I purchased this one with an extended warranty from a supplier on Fitbit's Australian list.

Maybe a factory reset will work but I don't feel like setting up my Pay again.. That has been working perfectly except for one retailers tap device...

Colin

[WendyB]

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Colinm39 wrote: I have "Always Connected" turned off on all devices so that I can sync as required..   I do this as well always have. Because it normally syncs as soon as you open the app

Colin

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[Colinm39]

@WendyB  Using your method I just had a perfect sync.. I synced the One first and now the Blaze and the Surge all have the same step count...there was one and two hours between the syncs.. so having "A;ways Connected" off, is an excellent solution to the issues I used to have years ago when multi devices first came out..

Now I will conquer the shopping trolley use.... This Fitbit One is 4 or 5 years years young in January.. I know I purchased it when the Ultra was falling apart and to ensure my Ultra super glue kept working which it did for another few years.

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@WendyB wrote:

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Colinm39 wrote: I have "Always Connected" turned off on all devices so that I can sync as required..   I do this as well always have. Because it normally syncs as soon as you open the app

Colin

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[Rich_Laue]

@Colinm39 I only have the Charge 2, Surge, Blaze, and ionic connected to my main account. As for accuracy. Usually I take one off and put the other one on. 

My tests have shown doing this is usually enough, yes once in a great while I do find a hiccup and loose data. 

Occaisionly I have noticed step problems even when syncing slurring the switch. I like to see how far I can push the technology and have turned all day sync off, switching tracker a multiple times through the day. With no problems. 

[Colinm39]

@Rich_Laue I appreciate the reply. I'm having no issues following a similar use.

I have had one reply from Support on the Ionic and their directions are a copy of Carlos's and don't work here. For example, "You should use Wi-Fi", and I can't even pair the Ionic to do that.. It just cycles through connecting, connected, the four digit code and just keeps repeating that cycle. I have used every other suggestion.

Don't worry, I'm just letting my frustrations out because I have had an excellent run with the Ionic up until now... Let's see Support sort it out..

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@Rich_Laue wrote:

@Colinm39 I only have the Charge 2, Surge, Blaze, and ionic connected to my main account. As for accuracy. Usually I take one off and put the other one on. 

My tests have shown doing this is usually enough, yes once in a great while I do find a hiccup and loose data. 

Occaisionly I have noticed step problems even when syncing slurring the switch. I like to see how far I can push the technology and have turned all day sync off, switching tracker a multiple times through the day. With no problems. 

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[Rich_Laue]

@Colinm39 are you saying your Ionic hasn't been setup yet? 

[Colinm39]

@Rich_Laue It's setup perfectly and working and I  have been using the Ionic without any issues for over 2-1/2 months and it is still working.  But after the sudden failure the other night of not having a detectable HR while asleep and no RHR calculation and finally failing to sync.  The HR is pulsing on the watch itself and doing everything one would expect..

But, I cannot pair the Ionic after removing it as part of the suggestions from the Moderators in the posts and Support.  My test was to reload all of the other Fitbits which are working like yours.. No issues..

I haven't heard from support for over 24 hours..  We wait and the Blaze is working

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@Rich_Laue wrote:

@Colinm39 are you saying your Ionic hasn't been setup yet? 

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[Rich_Laue]

@Colinm39 my thoughts are never to remove a non-syncing tracker from an account. If there is no communication to sync, why would there be communication to setup. 

Removing the tracker from the phones Bluetooth is what I'll rec cinema. 

As for setting the tracker up again, this step has helped me once, but I choose the replace existing tracker if it fails the tracker does not get removed. 

With android I find 

Clear app cache

Remove any unneeded apps from memory 

Check for phone and Fitbit app updates

Restart, better to completely shutdown both. 

Remove tracker from Bluetooth. 

I've also tried logging out/in if Fitbit to clear Fitbit data. This failed so went into the phones settings and cleared app cache. Then logged into Fitbit and it synced right away. 

Try to setup

My experience with several android phones have been if not enough free memory I have sync and connected gps problems. 

[Colinm39]

@Rich_Laue Thanks for the steps and I agree with you.  I have followed that procedure and no luck.  That's why I then paired the other trackers. I have tried again, to no avail.

Still no response from Fitbit Support but the Blaze is performing well.

The confusing thing is that the Ionic connects for the 4 digit code but my Bluetooth doesn't see it if I try to pair like any other device. Probably a factory reset is now in order.

Also I don't want to cover too much ground here because I'm in the Blaze forum.