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Blaze: Missing pixels on display

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‎05-07-2019 12:25 - last edited on ‎05-08-2019 15:46 by Fitbit Moderator

‎05-07-2019 12:25 - last edited on ‎05-08-2019 15:46 by Fitbit Moderator

Have only had my blaze for 2 weeks and today I’ve noticed the screen has a glitch along the bottom. Almost like the pixels are broken. I have tried a reset which didn’t do anything. Anyone else have any ideas? 

 

Moderator edit: Subject for clarity 

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‎05-08-2019 15:45

‎05-08-2019 15:45

Hello @ennael28 thanks for bringing this to my attention, let me first give you a warm welcome to our Community Forums. I'm here to help you out.

 

I'd like to share with you that our Customer Support team notified me about your display difficulties and advised me that they already provided you with assistance. Therefore, if you have any additional questions or need further assistance regarding their resolution, I recommend you to get in touch with them for more information. 

 

I'll be here if you need anything else. 

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