Blaze Not Syncing

[LauraMac426]

My Blaze hasn't synced since 8:53 last night.  Nothing works.  I tried syncing on my computer.  I tried rebooting my phone.  I tried disconnecting & reconnecting the Bluetooth.  NOTHING works. I'm in the middle of a challenge at work and the fact that my Fitbit isn't working is going to cost me $150.

What's going on???

[Leytzemommy]

This just happened to.me also

[Philthrush]

me too....I have rebooted...cleaned the doogle...rebooted again...still cant get it it Sync. Very Frustrating.

[Philthrush]

success...I shut down the blaze...started up...and it completed the sync....happy days..(till next time)

Phil

[Andhanni]

I had similar issues this past week.  I found part of the problem was network and cellular related.  Bandwidth utilization seemed to be a part of the problem.

[Rich_Laue]

I see a couple of answers above.. Try shutting down both the phone and the Blaze, also check your network connection. Turn off any app that currently is using data.. Try WiFi and cell.. Try adding your Fitbit as a replacement device.
Check the troubleshooting document. http://help.fitbit.com/articles/en_US/Help_article/1866
Also if you have connected the blaze to a different devoce, and that device is nearby, shut the BY off. http://help.fitbit.com/articles/en_US/Help_article/1623

[Philthrush]

thanks Rich...apprecaite the advice.

[Philthrush]

many thanks.

[thndrchiken]

Try going into Settings on your Blaze, check to see if Bluetooth Classic is listed, if it isn't listed reboot your Blaze by pressing and holding the left and bottom right buttons until you see the Fitbit symbol on the display.  After it comes back up check the settings again for Bluetooth Classic, if it's there you should be able to sync.  I've found this is sometimes caused by the phone going into power save mode during sleep and it corrupts the bluetooth connection.  The latest firmware update should have corrected it. But every phone is different.

[Philthrush]

excellent ...thanks