Blaze Not Syncing

[karenmf]

My Blaze synced at 7:30 am and now the app cannot find  it to sync. Bluetooth says it is connected, but nothing happens in the app. 

[Fitness79]

For over a year now my fitbit regularly tells me it can't sync. The only way I have found so far to fix it is restart my android phone. Then it's fine for a week or so when it stops again. I'll happily take any other fixes people know of.

[Rich_Laue]

 hello @karenmf my thought would be to restart the tracker and the phone. If that doesn't work then remove the Blaze from your phones Bluetooth. 

Do you also have an android phone, i was unable to find your phone type from your post. 

@Fitness79, The Android OS requires a restart of the phone about once a week to free up memory. I find if there is not enough free memory the tracker has problems syncing. 

[AlejandraFitbit]

Welcome to the Community @Fitness79, @karenmf great to see you here and @Rich_Laue thanks for stopping by.

Thanks for troubleshooting this by yourselves, I would like to know if you keep having syncing issues? If you do, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome.