Blaze, Not Syncing

[Martyboy85]

Has any one had problems with syncing there blaze watch with the latest update off beta iOS 10.2 this week I have tried all the normal ways off trying to get the sync back to with app without any luck I can only think it's the iOS software update it was fine before the update

Moderator edit: Subject for clarity

[Markcf105]

I have had the same issue with 10.2 beta 2 it was working with beta 1 for me. It's what happens when you use the betas 🙂 just have to wait until Fitbit or apple corrects the Bluetooth issue.

[AlejandraFitbit]

A warm welcome to the Community @Martyboy85 and @Markcf105 thanks for stopping by and the tip provided.  If you are having problems connecting your tracker with your phone, I recommend following our syncing troubleshoot. After these steps your tracker should work properly.

Let me know how it goes. 

[Martyboy85]

Thanks your reply I have gone though the syncing troubles shoot the other day and still no success
Seams like data won't come though to the iPhone but data going the other still works fine like notifications From my phone

[AlejandraFitbit]

Thanks for the information @Martyboy85. At this point, I recommend getting in touch directly with our support team for further assistance, for a faster response you can contact them via phone or chat. 

Let me know how it goes. 

[Martyboy85]

And the good news is I can sync again I had to connect to my laptop and download the Fitbit app and do it that way