10-31-2017 09:47 - edited 11-08-2017 16:11
10-31-2017 09:47 - edited 11-08-2017 16:11
The last app update (October 2017) did NOT fix the Blaze battery issue. It only took one simple google search to figure out I am not alone in my frustrations! My Fitbit Blaze will not last more than a day! I have done all of the suggested steps. I put Fitbit on the charger last night. It is 3:00pm and it is dead! What good is the Charge HR if you can't get you notifications. I think it is ridiculous that the company has not put out anything despite all of the complaints. I have emailed Fitbit and tried to find a resolution. Fitbit, in an email, acknowledge that my Blaze was defective but they would NOT replace it because it was ONE MONTH out of the warranty. They thought giving me 20% discount would be a great idea. WHY WOULD I SPEND $200 ON A PRODUCT THAT IS HAVING ISSUES! Why would I spend money with a company that does not honor the products they have previously sold? Really sad that Fitbit will not just simply be a good reputable company and recall the Blaze.
Moderator edit: Format
11-02-2017 06:14
11-02-2017 06:14
It's great to see you around @ManMenaBabyBigE. I would like to know if you have heard from our support team? Have you received a solution for the battery issue you are experiencing?
Hope to hear from you soon.
11-07-2017 06:18
11-07-2017 06:18
Please actually read my post. I clearly answer your question in the post your asking the question about.
11-07-2017 15:50
11-07-2017 15:50
Do you have the current firmware, 17.8.402.1, on your Blaze?
@ManMenaBabyBigE wrote:Please actually read my post. I clearly answer your question in the post your asking the question about.
11-07-2017 22:33
11-07-2017 22:33
How do you charge it? by Computer or outlet?
I found that charging directly from an outlet, my Fitbit Blaze was getting a better charge.
11-08-2017 07:52
11-08-2017 07:52
USB dedicated charger. Avoid the really cheap chargers and use only quality name-brand UL or ETL listed charging devices.
http://www.intertek.com/marks/etl/
@KWhatley wrote:How do you charge it? by Computer or outlet?
I found that charging directly from an outlet, my Fitbit Blaze was getting a better charge.
11-08-2017 16:08
11-08-2017 16:08
@KB9WNS wrote:Do you have the current firmware, 17.8.402.1, on your Blaze?
@ManMenaBabyBigE wrote:Please actually read my post. I clearly answer your question in the post your asking the question about.
I have the latest firmware installed
11-08-2017 16:09
11-08-2017 16:09
I plug it into the outlet every night. It’s generally dead by 3-4 pm
@KWhatley wrote:How do you charge it? by Computer or outlet?
I found that charging directly from an outlet, my Fitbit Blaze was getting a better charge.
11-08-2017 16:09
11-08-2017 16:09
I use the charger it came with. No third party
@KB9WNS wrote:USB dedicated charger. Avoid the really cheap chargers and use only quality name-brand UL or ETL listed charging devices.
http://www.intertek.com/marks/etl/
@KWhatley wrote:How do you charge it? by Computer or outlet?
I found that charging directly from an outlet, my Fitbit Blaze was getting a better charge.