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Blaze Scratched

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‎07-25-2017 17:38

‎07-25-2017 17:38

I got a Fitbit blaze from amazon on prime day. But I have recently noticed that I scratched the screen and it become an eyesore. Is there a way to send it in to get fixed or send a new screen and I can’t replace it myself.

 

Thanks

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‎07-25-2017 20:47

‎07-25-2017 20:47

Welcome to the forums!

 

They can not be repaired. You can see what amazon return policy is

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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8 REPLIES 8

‎07-25-2017 20:47

‎07-25-2017 20:47

Welcome to the forums!

 

They can not be repaired. You can see what amazon return policy is

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-26-2017 05:59

‎07-26-2017 05:59

It's great to welcome you @DragonLikeWolf and @WendyB thanks for stopping by.

 

Regarding to your Blaze display damaged, I recommend keeping an eye on your inbox for further instructions.

 

See you around. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-09-2017 09:47

‎08-09-2017 09:47

Did Amazon ever get back to you? My blaze is exactly as old as yours and I have no idea how it was scratched, but i know it happened in the last day. 

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‎08-10-2017 04:04

In response to Lisaedd

‎08-10-2017 04:04

Welcome to the Community @Lisaedd. If your tracker's display is damaged, as recommended in my previous posts, please keep an eye on your inbox for further information.

 

 

See you around. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-16-2017 11:33

In response to Lisaedd

‎08-16-2017 11:33

I haven’t found a way to get it fixed by amazon 

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‎08-17-2017 04:28

In response to DragonLikeWolf

‎08-17-2017 04:28

Those are great news @DragonLikeWolf. I am glad to hear that you came with a solution with Amazon. If you need anything else, do not hesitate in posting it.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-23-2017 18:35

In response to AlejandraFitbit

‎09-23-2017 18:35

I have a large scratch on my Blaze. What are my options for repair/replace?

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‎08-06-2018 23:22

In response to Jxwinks

‎08-06-2018 23:22

same here. Any idea how I can repair the scratch?

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