04-20-2016 19:15
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04-20-2016 19:15
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Answered! Go to the Best Answer.
07-28-2017 11:57
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07-28-2017 11:57
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up to 10 seconds. See if that helps.

07-28-2017 11:59
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07-28-2017 11:59
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08-05-2017 13:10 - edited 08-05-2017 13:17
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08-05-2017 13:10 - edited 08-05-2017 13:17
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Mine is also bricked(non-functional) reset procedure does nothing. The red dot someone mentioned is nothing more than a an ambient light sensor to control how bright or dim the display is (or should be).
I also found if I try plugging it into charge it becomes "burning" hot to touch.

08-05-2017 13:20
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08-05-2017 13:20
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Reset and bingo working again
Sent from my iPhone

08-09-2017 12:27
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08-09-2017 12:27
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Thanks MakMak, these seems to have worked for me. Very happy as thought I had lost the steps from my run😆

08-16-2017 10:50
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08-16-2017 10:50
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Mine did this today and I thought it had lost charge but it hadn't. Saw your response and gave it a go. It worked like a charm! Thank you so much!

08-22-2017 06:02
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08-22-2017 06:02
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Ditto. Reset not working. What else can fix blank screen?

08-26-2017 20:08
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08-26-2017 20:08
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The reset has not worked. Tried a new charger, and it acts like it's charged and working, but the screen is blank.

08-29-2017 09:58
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08-29-2017 09:58
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I had the very same issue. It happened when my battery was so low it was flashing red. I got home and plugged my blaze into charger. Green less were flashing. 2 hrs later no wake up in charger, less still flashing but black screen. Tried different charger same results. I found this forum and attempted reset. After 20 seconds no vibration, nothing on screen but now my green less were not on. I then connected my charging cable to my win 7 pc places my Blaze in cradle and Fit bit logo appears. Battery is very low but now I have a screen with display working and charging normally. Problem gone.

08-29-2017 14:42
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08-29-2017 14:42
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Still didn't work. But thank you for the suggestion.

08-31-2017 06:08
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08-31-2017 06:08
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Tried to restart and nothing happened. This product failed me twice in 1 year. First was broke then they sent me a new one. The second one just went within 1 year

09-02-2017 16:02
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09-02-2017 16:02
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I have the Fitbit Blaze and today the screen has gone blank but i still have the flashing green lights underneath
I looked on here for some advice and followed the pressing the 2 buttons on the right together to restart it but nothing happened
It still is blank!
I use my fitbit for everything and im gutted that it don't work 😔
Any advice anyone
From someone who is upset

09-02-2017 17:38
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09-02-2017 17:38
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too but started to charge Fter that when I put the charger into my Win 7
pc. It did not charge if I used a wall charger.

09-03-2017 04:54
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09-03-2017 04:54
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09-03-2017 07:29
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09-03-2017 07:29
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@Nativespirit, you need to press the left and bottom right buttons to reset your tracker. Try that instead!
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
09-03-2017 15:07
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09-03-2017 15:07
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Same problem here, my batter is completely full,screen was on yesterday before I left for,work and when I got to work I noticed the black screen. Tried holding,down left,and bottom,right buttons with absolutely no response from the tracker. Cannot,get my computer to even,sync,with it

09-04-2017 09:20
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09-04-2017 09:20
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Thanks for the advise. It worked.
09-12-2017 16:37
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09-12-2017 16:37
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My Fitbit Blaze purchased less than a month ago just stopped working - screen blank but flashing green lights still working. It was fully charged and I followed the advice and held down the two RHS buttons for greater than ten seconds and there was no response. What advice do you have for next steps. AllanD

09-12-2017 22:13
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09-12-2017 22:13
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Sent from my iPhone

09-13-2017 07:01
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09-13-2017 07:01
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Press the LHS and button RHS buttons for 10 seconds minimum. Not the 2 RHS buttons ok.
It worked for me. Hope it will work for you.
