03-09-2017 05:56
03-09-2017 05:56
My blaze is not working even the green light below is also not flashing and on screen it is logo of forgot continuously flashing even it also not shows battery when it is charging.please help...
Best Answer03-09-2017 06:32
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-09-2017 06:32
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Best Answer03-09-2017 08:05
03-09-2017 08:05
The buttons are also not working...
Best Answer
03-09-2017
08:54
- last edited on
07-24-2025
16:33
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-09-2017
08:54
- last edited on
07-24-2025
16:33
by
MarreFitbit
Hey there @AnimeshAmrit. Good to see you in the Community Forums!
From what you've mentioned, it seems like your tracker is not responding at all since you've already tried to restart it and also to put it to charge without it responding. I would like to forward your case to the Support department for them to take a closer look and provide with all the available options to have you back on track.
Keep an eye on your inbox for further instructions. Let us know if you need more help!
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Best Answer