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Blaze Screen is Black

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‎03-09-2017 05:56

‎03-09-2017 05:56

My blaze is not working even the green light below is also not flashing and on screen it is logo of forgot continuously flashing even it also not shows battery when it is charging.please help...

 

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3 REPLIES 3

‎03-09-2017 06:32

‎03-09-2017 06:32

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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‎03-09-2017 08:05

In response to WendyB

‎03-09-2017 08:05

The buttons are also not working...

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‎03-09-2017 08:54

In response to AnimeshAmrit

‎03-09-2017 08:54

Hey there @AnimeshAmrit. Good to see you in the Community Forums!

 

From what you've mentioned, it seems like your tracker is not responding at all since you've already tried to restart it and also to put it to charge without it responding. I would like to forward your case to the Support department for them to take a closer look and provide with all the available options to have you back on track.

 

Keep an eye on your inbox for further instructions. Let us know if you need more help!

Ferdin | Community Moderator, Fitbit

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