Blaze Screen is Black

[VBelue]

Myou blaze is just 2 months old but for the class 3 weeks the screen goes black. I have to squeeze it for it to come on for me to see. The setting is set for normal & I've reset my blaze multiple times. What gives?

[FerdinandFitbit]

Hi there @VBelue. Welcome to the Community Forums!

I'm sorry you're having problems with your tracker's display going black.

Just to be sure... this means that the display shows but very dimmed or it turns off completely? When you say that you have to squeeze it for it to come back on, does this mean that you need to press any button or is it that you need to press the display itself to come back on?

I'll be looking forward for your reply!

[VBelue]

Sent from Yahoo Mail on Android

[VBelue]

I have to actually squeeze the screen.  It almost like there is a loose connection & I'm making it connect. 

[FerdinandFitbit]

That sounds strange... Thank you so much for getting back @VBelue!

In this situation, I'd like to go ahead and forward your case to our Support department. That is not the way your tracker should be working so they will be able to take a look on this.

Please keep an eye on your inbox for further instructions and if you need more help, let me know!