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Blaze Set-up - Firmware Update not completing

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‎02-26-2017 05:14

‎02-26-2017 05:14

Just tried to set-up my BLAZE fitbit device. Since 3 hours I get a transfer sign (Fimware update Blaze - Keep fitbit close to your mobile device) but the download of the firmware remains incomplete.

I am exactly here in my update:  https://youtu.be/in8qMWmWGa4?t=6m20s

Any suggestions how to resolve this?

Many thanks.

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3 REPLIES 3

‎02-26-2017 05:52

‎02-26-2017 05:52

Just tried to set-up my BLAZE fitbit device. Since 3 hours I get a transfer sign (Fimware update Blaze - Keep fitbit close to your mobile device) but the download of the firmware remains incomplete.

I am exactly here in my update:  https://youtu.be/in8qMWmWGa4?t=6m20s

Any suggestions how to resolve this?

Many thanks.

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0 Votes

‎02-26-2017 06:23

‎02-26-2017 06:23

See this post and see if it helps.

Sometimes I have had to restart it several times before the update finally takes

 

https://community.fitbit.com/t5/Blaze/Blaze-won-t-update/m-p/1320389/highlight/true#M14646

 

Moving to the Blaze forum now

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-27-2017 04:43

‎02-27-2017 04:43

A warm welcome to the Community @PLG618 and @WendyB thanks for stopping by.

 

I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Blaze and try one more time the setup procedure from a computer. Now if you prefer do this via phone, tell me which one you have so I can provide the correct steps.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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