Blaze Time wrong

[Geekson4]

Hi guys. Hope you can help. 

Blaze went flat. When I charged it date and time wrong. I've tried to sync won't work. I've turned Bluetooth off and on. I've taken automatic settings and turned off. I've taken the app off phone and put back on. Any ideas?

[Dragonfruit]

Well the time is wrong because it hasn't synced in a while. What model phone are you using?

Have you tried resetting the tracker?

https://wearablezone.com/news/reset-fitbit-restart

[AlejandraFitbit]

It's great to welcome you @Geekson4 and @Dragonfruit thanks for stopping by.

First, I recommend following the instructions provided in the Having trouble syncing? post. If the time still wrong after syncing, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again.

To change the timezone, you just need to do the following from your Fitbit app:

1. Tap the account icon

2. Slide down to Advanced Settings

3. Change your timezone

4. Sync

I hope this helps, let me know the outcome. 

[Geekson4]

Thanks so much. Still not working .. I've reset phone, reset blze. Not sure what to do next?!

[mdavis2287]

This has happened to me twice and the only way I can get it to sync is through the app on my laptop and once it syncs through my laptop it will automatically update my phone and then corrected my watch.

[AlejandraFitbit]

Thanks for the information @Geekson4 and @mdavis2287 it's great to see you here.

@mdavis2287 I would like to know if you keep having syncing inconvenience? If you do, I recommend following the instructions provided in the link on my previous post. Now @Geekson4, please keep an eye on your inbox for further instructions.

See you around.