03-09-2016 10:03
03-09-2016 10:03
I notice when you click the gear icon inside the Blaze exercise menus, the features are not equal. "Run" and "Bike" are allowed to set the secondary stat, but "Walk" and "Hike" are not. Can this be fixed? I take a daily walk and I'd like to be able to set a secondary stat while in a "Walk". Currently I'm using "Run" in order to get this feature, but that's not an ideal solution since I'd like the data in my exercise log to be correct. It's useful for me to have both "Runs" and "Walks" logged as separate events since I do both.
03-11-2016 08:22
03-11-2016 08:22
@smarkus Welcome to the Community! Currently, only run and bike will have the option to get the gear icon and to choose a secondary stat. However, you still have the option to choose the secondary stat with the other exercise. When you start the exercise, you'll see the secondary stat; you should tap on it and it will change until the one that you preferred.
If you would like to post this idea in the Ideas Board, it will be great because those suggestions are viewed by our engineers and developers and the best of this is that people can vote for them.
Hope this helps. Let me know how it goes.
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04-25-2016 20:19 - edited 04-25-2016 20:19
04-25-2016 20:19 - edited 04-25-2016 20:19
So I have selected my preferred exercises on the Fitbit website and they are saved, but they are not transferring to my Fitbit Blaze? It still shows Run, Bike, Weights, Treadmill, Elliptical, Workout although those aren't my choices?? Any suggestions how to fix?? Thanks
04-25-2016 22:19
04-25-2016 22:19
04-26-2016 05:57
04-26-2016 05:57
04-26-2016 06:31
04-26-2016 06:31
Would you be able to post a screenshot of the page, where the exercises are being setup?
This just sounds to weird.
04-26-2016 08:26
04-26-2016 08:26
04-26-2016 13:31
04-26-2016 13:31
@Rich_Laue @SteveH Thank you so much for the troubleshooting that you offered.
@bigmel It's great to have you here! In this case, I would like you to restart your Blaze and do a force sync. If your tracker is syncing, the changes should be applied.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
04-26-2016 14:30
04-26-2016 14:30
04-26-2016 16:06
04-26-2016 16:06
@bigmel Thank you for the troubleshoot! In this case, I highly recommend to contact Customer Support so they can check what exactly it's happening to your tracker. To be honest, it's pretty weird that your Blaze isn't showing the correct stats even when it's syncing and you already tried the troubleshoot posted above.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.