Blaze accuracy

[bassukuleleplay]

I've noticed that my Blaze isn't accurately counting steps.  I've had to walk almost twice as long as I normally do to get my daily steps in.  Tonight, I counted 200 steps, but my Blaze only credited me with less than 40.  Is there something I need to do to reset my device?

[WendyB · Accepted solution]

How are you wearing it? Are you holding on to something? As it will not count steps when holding on. It needs to see the arms swinging

Restart

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help Contact Support.
http://help.fi

[Rich_Laue]

When you say that you walked 200 steps, was this a straight walk outside? 

You could soft restart the tracker by holding in the left and lower right buttons. Or do a hard shutdown through the settings menu, the start by pi pressing any button.