Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze and lifet time steps

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I have recently swapped my HR charge for a blaze, It syncs fine with the web site but when I look at my daily average and my lifetime steps they are not updating 

Is there a way to fix this 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

It's great to see you around @agl. Have you tried making a force sync? If you haven't, I recommend following these steps to make a force sync from your computer:

 

1. Verify that Fitbit Connect is installed and the wireless sync dongle is plugged into your computer. 
2. Click the Fitbit Connect icon located near the data and time on your computer.
3. Click "Sync Now." Fitbit Connect will look for your tracker. 
4. Once the sync is complete, click Go to Fitbit.com.

 

After these steps your information should be updated.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

It's great to see you around @agl. Have you tried making a force sync? If you haven't, I recommend following these steps to make a force sync from your computer:

 

1. Verify that Fitbit Connect is installed and the wireless sync dongle is plugged into your computer. 
2. Click the Fitbit Connect icon located near the data and time on your computer.
3. Click "Sync Now." Fitbit Connect will look for your tracker. 
4. Once the sync is complete, click Go to Fitbit.com.

 

After these steps your information should be updated.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

Working fine now thanks 

Best Answer

You are welcome @agl, I am glad to hear that your Blaze is now working properly. Woman Very Happy If you need anything else, do not hesitate in posting it.

 

See you around! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes