Blaze and syncing or lack there of

[bill328]

My fitbit Blaze is just making me nuts. Getting it tosyncwith my Samsung Galaxy S8 is a hit and miss event. More miss than hit. So as it will not sync with phone it does not sync with lap top. At this point the only way it will sync with phone is to turn off BlueTooth, then turn it back on.

This is what I have tried"

1. Turn off fitbit and restart, many times

2. Turn off phone

3. Remove fitbit app from phone and reinstall, the add new device.

4. Remove Blaze from paired on phone and the lap top and paired it again.

5. Prayed

At this point all that works is shut off and restart blue tooth on phone. It will sync maybe for a day, maybe not. Then I have to restart blue tooth on phone again. I have read many of the online suggestions to no avail.

My final option, I have ask Santa for a Samsung tracker, and the Blaze will go in the drawer with the two defunct Surg's

So sad that Fitbit can't get their act together.

[Rich_Laue]

Before trying to sync through the laptop @bill328 you want to make sure the Blaze is not connected to the phone by turning the Bluetooth off on the phone. 

For steps that have worked for me see https://community.fitbit.com/t5/Charge-2/Since-app-update-charge-2-will-not-sync/m-p/2361674#M94521

[OzzieSteve]

I have the same problem. Even worse if doesn't even give me the right time! 

[bill328 · Accepted solution]

This is why I am going to Samsung. I have Samsung phone, hope that will be a plus

[bill328]

I use the blue tooth on the phone. Turning it off just for the fitbit
just isn't worth the hassle. There is just to much drama with the Blaze
and what can be on what has to be off. Getting messages finally
straighten itself out, but to [lay music you have t o do this and not do
that. I had two Surg's before the blaze, I really liked the Surg, but
they did not support parts or re[airs, just offer 2% discount.
I am done with Fitbit


Bill

--
“Happiness can be found, even in the darkest of times, if one only remembers to turn on the light.”

[bill328]

The Blaze is history. Unfortunatly as I purchased it at Best Buy with an extended warranty I had no choice but replace the fitbit with another, I know I could have purchased something else, but not much I really want at BB or not enough $$ on card. They had no Blazes in stock so I got a Charge 2. This will be on the auction block soon. Ordered a Samsung Gear Fit Pro2.
Bye by Fitbit

[Brennanpx]

It used to be if I did a pull down on the app, it would synch.

This no longer works. I cannot find a way to do it.

[bill328]

As i have said, bye bye fitbit, hello samsung gear fit 2


Sent from my Verizon, Samsung Galaxy smartphone

[Brennanpx]

There is a bug in the latest release. They are working on it.They expect a fix within a week.

Sent from Yahoo Mail on Android

[bill328]

Will that fix same problem wigh charge 2?


Sent from my Verizon, Samsung Galaxy smartphone

[Brennanpx]

Dont know. I will know more when they release the fix

Sent from Yahoo Mail on Android